Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 15 replies
  • 5 kudos

Resolved! End of my contract

My contract finishes on 26th Sept. It was a phone for my son, he is now going to sort his mobile out. What do I do? Do I need to cancel the contract? Will it carry on if i dont? Sorry if daft question im new to this.

Resolved! Dispatched but no tracking

Hi,I got an email on Thursday evening stating that my click and collect order was dispatched. However, I never got any tracking info.On Friday, my order status shows as complete. With the sections for tracking stating ‘Not Applicable’My new price pla...

W3079 by Level 1: Joiner
  • 8 replies
  • 0 kudos

Resolved! Defence Discount

Good evening. I have just upgraded my phone, and my defence discount code has not been added to my Bolt ons Could someone please contact me. Thank you

MS1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Promo codes

I have a Blue Light Card & a code to get 25% off O2.I was told to go on My O2 account to add code but I can’t see where to add it. Anyone know please?

Mrsw1965 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! europe zone

hello. so i am on a pay monthly contract with o2. i have a tariff that gives me 90gb of data, unlimited texts and unlimited calls. i’m going to spain on tuesday for a week. will my data, calls and texts still be the same or will i be charged?

Resolved! Apple Watch + Phone Deal

Hi all Ive got a new apple watch series 4 on 02 only 2 months ago, my 02 mobile phone contract is coming to an end in this december, I'm keeping my iphoneX, but wanted to know if i can swap my mobile phone numer over to another network when i end my ...

Resolved! ONEPLUS 7T PRO

Hi, I would love to know if O2 will be selling the Oneplus 7T Pro when announced on 10 October 2019? O2 don't currently sell the OnePlus 7, but do sell the 6 and 6T.

Resolved! Canceling a sim only deal 3 month in ?

my wifes phone contract run out 3 months ago, so we went sim only as she loves her iphone 8, we have now discovered that she can switch to Vodafone and Roam for free in Turkey as part of the vodafones tariff deal, free roaming, but if she does end it...