Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Where%E2%80%99s my%20iPad%20I%20order%20over

Where’s my iPad I ordered over 7 weeks ago and only said it will take up to 4 weeks

Resolved! Phone

Hi please can someone contact me I am aboard and my phone has been cut of and I have no way to contact customer service please can someone contact me ASAP

New phone

I've made an upgrade, however I have not received my new phoneYet I'm already charged for itEven though I'm not in useI do not want to pay for my phone which I don't use

How to get in touch with o2

Hi,I recently ordered a new sim for a 12 month contract but then realised I could just change the tariff which I have done.I no longer want the SIM card , how can I let o2 know? Is the best way to ring them?Many thanks

Resolved! Device Plan - final Bill

Ok. So after receiving info from o2 that my tariff contract was over, i decided to swap to Tesco mobile (i work for Tesco and they have a great deal for staff at the mo)Before i did that i spoke with CS at o2 and during the conversation i explained t...

Resolved! Upgrade

Why when you need to upgrade they don’t give you the same deals like they give to new costumers ??

Device Plan - final Bill

Ok. So after receiving info from o2 that my tariff contract was over, i decided to swap to Tesco mobile (i work for Tesco and they have a great deal for staff at the mo)Before i did that i spoke with CS at o2 and during the conversation i explained t...

Pay my bill

I’m looking to pay a bill

e mail problems on phone

It states that the sender address was rejected by the server.

New order iPhone 12 Pro

Hi jut wondering if anyone can help?Im a new customer and have ordered a new pay monthly contract for an iPhone 12 Pro which after ordering I got a notification saying it's out of stock, and would be updated when its available. Had a text a few days ...

O2

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