Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 235817 Views
  • 2 replies
  • 2 kudos

Resolved! Remaining balance for the device

Hello. I have a balance of payments on my phone loan of £ 599, can I pay off the balance in one payment?

BigDaddyUK by Level 5: Ponderer
  • 789 Views
  • 1 replies
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Resolved! End of Contract

My contract is due to end on 24th September. What will happen if I haven't upgraded/cancelled? Will I be changed at the same rate? My device will have been paid off by then. I don't know whether to stick with O2 on a 36 months contract, or I have see...

Resolved! Balance AirTime

Hello, on My balance it says -204£ airtime.I have to pay that money ? Or the money that I have as an upfront it automatically put towards my airtime balance?

Trefla by Level 1: Joiner
  • 496 Views
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Resolved! Amazon Prime

Not sure why I getting charged £4.99 a month for Amazon Prime 

VOIP over 4G

Hi - I have an unlimited data SIM that provides braodband connection to the home via a router and then wifi. The old landline connection was useless (meant to be FTTC but no better than ADSL) and the 4G connection is giving us on average 30mbps down ...

paving363 by Level 1: Joiner
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  • 4 replies
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Resolved! Problem paying bill

Hi I am Peter judge and I am having problems paying my o2 bill this month but I can pay on the 17th but me and my partner Sophie Kemp will need our phones to contact our children’s school and I need mine for work so is there any chance that we can ha...

pjudge by Level 1: Joiner
  • 288 Views
  • 1 replies
  • 0 kudos

Resolved! Changing pay day

I've been trying for months to change my day that I pay my bill to the 20th as pay day changed and still they haven't done it but I'm still getting late payment fees and still get cut off and have to borrow to pay to get it back on as anyone got a ph...

Resolved! Problem with call

Hello, maybe someone help me for two days I can not make outgoing calls all the time connects me with some machine which tells me that I have an unpaid bill of £ 0 which is not true and no one replies to the support, please help

Resolved! Hi I am moving home

Hi 02I am moving home and I need to put my 02 bills on hold until I have moved

Re: Data not working

Thanks for the tag @TheresaV @Felix If you are using an iPhone change your data apn to "mobile.o2.co.uk"

MI5 by Level 94: Supreme
  • 854 Views
  • 3 replies
  • 1 kudos