Solved: How do I add data?

Nerllybird · ‎06-10-2021

I've used up all my data - again - and have realised that I didn't change my tariff last time, because I couldn't do that AND add more data for the rest of the month. So I added data for the rest of the month and forgot to go back and change the tariff.

Obviously I can set some sort of reminder, but it seems really stupid that I can't change the tariff from the start of the next billing period (in 12 days) AND add some more data to last me until then.

Is this deliberately stupid, or am I missing something?

MI5 · ‎06-10-2021

@Nerllybird

Customers can only make one change per month themselves.

For additional changes, you can call O2 Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-10-2021

@Nerllybird

Customers can only make one change per month themselves.

For additional changes, you can call O2 Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

How do I add data?

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