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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21188 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 199222 Views
  • 2 replies
  • 2 kudos

Resolved! Help with SIM only

I have had a SIM only deal for the last month and wondered if I can add a phone to the contract?

papab by • Level 1: Joiner
  • 226 Views
  • 1 replies
  • 0 kudos

Resolved! Sony headphones

Hi,I ordered a new Sony Experia 5 11 from 02 in December 2020. The offer on this phone included Sony noise cancellation headphones which you register with Sony for after you have reveived the phone. I registered for the headphones within a week of re...

Danz88 by • Level 1: Joiner
  • 314 Views
  • 2 replies
  • 0 kudos

Billing Date

How do i change my biling date,online advice is to contact O2,tried to call got cut off,tried to start an online chat but the service isnt active!Help!

Katie99 by • Level 1: Joiner
  • 369 Views
  • 4 replies
  • 0 kudos

Tariffs

Hi all. I was looking to add more data to my tariff however the maximum I can find on the website is 50gb (which I already have). I watch a lot of live football and find that I run out of data before the end of the month. There doesn't seem to be any...

Pictures by • Level 1: Joiner
  • 353 Views
  • 3 replies
  • 0 kudos

Calling ROI

Since upgrading to an iphone11 I have been unable to make calls to ROI. Any suggestions?

TJ74 by • Level 1: Joiner
  • 293 Views
  • 2 replies
  • 0 kudos

Network Support

Hi, I'm with Tesco mobile, and have a problem that my phone is not receiving data access over the O2 network.It 1st occurred on 19th Jan, I logged it on 20th Jan. Ref number=24167964Internet access came back momentarily at the same time O2 sent me a ...

nicam49 by • Level 1: Joiner
  • 411 Views
  • 4 replies
  • 0 kudos

Resolved! Activate WiFi calling on Pay Monthly

Hi, I'm trying to set up WiFi calling on my Pay Monthly account for an iPhone, but I'm just going round in circles. The set-up guide directs me to My O2 and a "Device Details" section that doesn't seem to exist. I do have a "More" drop-down on the ac...

Resolved! level 1

hi when is my order coming if it’s a 6 week can i not just have a different colour

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