Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Old bills - where have they gone

Hi AllYou used to be able to view old bills up to slightly over a year old. Has this feature now been removed as it looks like I can only see the last three months of bills now?Thanks

I HAVE NEVER EXPERIENCE ANYTHING LIKE THIS IS MY LIFE

I have never experienced such utterly incompetent and frustrating service in my life. I genuinely mean this. I'm not exaggerating.My phone screen smashed and decided to get an upgrade early and pay off my existing bill. So I called O2 to upgrade and ...

Resolved! Kept old number - but 02 number showing in places

When sending messages or face timing instead of my transferred EE number showing it presents my O2 number.however when I call my transferred number shows

Resolved! I ordered the phone then got a email saying it’s out of stock

I ordered and the. Now it’s saying they are out of stock how long will it take for them to deliver my phone

Resolved! Add on bill

Y can't I add on my bill

Resolved! Front camera not working

Hi I have a heuwei p30 new edition and all of a sudden my front camera has stopped working, tried everything but still not working can anyone help me please

Resolved! 2 direct debits and only 1 phone!

After deciding to forensically check through my statements I’ve noticed I’ve been billed twice a month by O2. One is definitely for my monthly package along with the phone but I have no idea what the other is for and it’s been going on for quite some...

Resolved! Item is no longer in stock

I paid for an early upgrade and purchased a new contract for next day delivery, the phone said available so I proceeded to have it delivered to an address that I will be at only tomorrow. I then received an email saying it isn’t for next day delivery...

Resolved! upgrade

i upgraded was told item would be delivered next day on tracking it said 2 days after 2 days no item was delivered and said it would be another day and would be delivered by 6 and 7 oclock but was not delivered then got message it would be the next d...

Resolved! HELP!

So my contract is due to end next month, but O2 decided to cancel it now . I’m left with no number available no data nothing. Can’t call anyone and no one can contact me. There’s no live chat available which doesn’t help and complains team couldn’t c...

O2

Forum Posts