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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 403065 Views
  • 2 replies
  • 2 kudos

o2 incompetent and fraudsters

So 3 and a half weeks ago i paid an early upgrade fee of £594 got an email the next day stating the item was out of stock and awaiting stock from supplier even though it stated in stock online i asked to cancel the tablet so i could replace my upgrad...

Resolved! Unable to Topup While Abroad

Hi Everyone, As the title states, I am currently unable to topup while abroad and am unable to reach customer service because every time I try to make a call on my O2 phone I am forwarded directly to the topup service. Here are the issues: My credit ...

SeanHayes by • Level 1: Joiner
  • 2914 Views
  • 8 replies
  • 0 kudos

Resolved! Payment

Hi I just wondered if I could have some help? My bill is due to go out on the 26th as every month it does but this month Hm revenue and customs have made my bill so high just buy phoning them twice! This has put so much pressure on me to be able to p...

12342 by • Level 1: Joiner
  • 517 Views
  • 1 replies
  • 0 kudos

Resolved! Disney plus

I've been trying to add Disney plus but it keeps showing me an error pageany advice please

Sfp79 by • Level 1: Joiner
  • 743 Views
  • 2 replies
  • 0 kudos

Resolved! Why is your customer service so [abusive language removed by mod]!

December 15th taken out my pay monthly. Via virgin volt deal. Virgin up and running smooth as hell. 02 still waiting for port migration from 02 PAYG TO 02 PAYM issues and continuous failed attempts having to call everyday. Speaking to Destiny from In...

SM5 by • Level 1: Joiner
  • 834 Views
  • 3 replies
  • 0 kudos

Resolved! Where is my order

I have recieved NO update and this is my daughters christmas present

Resolved! Premium rate charge

I have been charged for a premium rate text but it was sent to me so why am I being changed.

Resolved! Upgrade

Hi so I got my upgrade today ordered the Samsung galaxy z fold 3 5g it said out of stock 4-5 weeks waiting time checked my 02 it says dispatched 22/12/2021 to my local 02 store it says at bottom of order complete does this mean it has been delivered ...

Deano73 by • Level 2: Apprentice
  • 1298 Views
  • 5 replies
  • 0 kudos

Resolved! Restricted access

Hi there.I'm just wondering why I am experiencing restricted access? I am unable to use any data and unable to send messages. Many thanks Rob Andrews

Rob83 by • Level 1: Joiner
  • 508 Views
  • 1 replies
  • 0 kudos
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