Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Close account

Hi. I am costumer of o2 almost 7 months. Couple days ago I have a chat on o2 and they tell that I am eligible to upgrade. I make this I order a Samsung Fold 3 and pick-up from O2 Store în Luton. În the day that I have to pick-up O2 close my account. ...

Resolved! cancel account

can i speak to a human being on here anymore

Resolved! Contacting O2

Why is it so hard to contact O2? I've tried calling several landline numbers, and a number from my phone. I have a contract phone, but keep being told I'm through to payg....going mad just trying to speak to an actual person.

Resolved! Change number from pay as you go Vodafone 02

Hi I need to change my pay as you go mobile number to my new 02 sim I’m currently on Vodafone

Resolved! Changing my bill dates

I would like to change my phone bill dates if that is possible please many thanks

Resolved! Data stopped when driving from Spain to France

Hi, two days ago I drove from Spain to France having had regular “welcome to Spain, use your phone as you were at home” etc. I have an unlimited plan. I cant find out why as soon as I came to France there was no cellular connection and no text warnin...

Resolved! Upgrade

Hi so been onto 02 about my upgrade they have said the upgrade in October was a miss sold contract but can't change my upgrade date back to 22nd December they have got while tomorrow to send me an email from complaints review didn't get a phone call ...

Resolved! Why is it so difficult to find the live chat theses days.

Hi all, is it just me that struggles to find the live chat, you click on live chat and it just keeps giving rubbish info I’m loosing the wheel to live.

Resolved! Insufficient funds in bank but my bill has been paid

How has my bill been paid

Resolved! Contract

Hello. We're getting in touch to let you know that you're currently out of your minimum contract term and your monthly Airtime Plan is £35.49*, this excludes any current discounts you may have.You can choose to stay on the same tariff, move to anothe...

O2

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