Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Paid my bill phone not back on

I paid my bill over 24 hours ago I can send text messages but can’t call and my data isn’t working/coming back on

Resolved! Additional contract woes

Emboldened by the fact I have managed to get my main Virgin Mobile account holding mobile phone number PAC'd across to O2 (Still no VOLT 30Gb double data or Broadband speed update yet though) I rashly thought I'd get another SIM for my son through O2...

Resolved! Delayed pin codes

I have an oppo find X3 neo 2021 and are not able to receive pin codes for 2 stage verification before the app times out.I get them hours later, sometimes at midnight.Needed for O2, banking, ebay etc.This is no use to me at all.I have had the phone 3 ...

Resolved! Phone number and contract

My partner got my. Contract shut off and i had been with o2 for near years she joined arlund 6, i was wonder if i can get the nber back on same contract and ill pay for the sim. Her name is stacey williamson and it we me the got a phonr with o2 and i...

Sim Only contract for daughter

Hi, This is the first time I have ever really needed help and I will be grateful for any suggestions.My daughter is 16 and has a sim only capped contract that her grandmother has been paying for the last 18 months (I had no idea, thought she still ha...

Resolved! Can i keep my number if i transfer from o2 sim only to a new pay monthly

Hi, i'm currently on a sim only contract with o2. To upgrade is going to cost me significantly more than if i just take out a new o2 contract. However, i want to keep my numberSo, if i take out a new contract with o2 will they let me keep my number? ...