26-11-2021 13:58
Im with 02, I have purchased a phone from apple.
Do I need 02 to update my SIM for the 5g to work.
Its infuriating 02 don't have the chat feature anymore !!
Solved! Go to Solution.
26-11-2021 14:08 - edited 26-11-2021 14:09
26-11-2021 14:08 - edited 26-11-2021 14:09
Yes you need a new 5G sim
Easiest option is a free sim from a store and the O2 staff will change everything over for you
Alternatively
Hi
If you message O2 using the links below, they should be able to help you with this
26-11-2021 14:08 - edited 26-11-2021 14:09
26-11-2021 14:08 - edited 26-11-2021 14:09
Yes you need a new 5G sim
Easiest option is a free sim from a store and the O2 staff will change everything over for you
Alternatively
Hi
If you message O2 using the links below, they should be able to help you with this