Pay Monthly
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Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 15 replies
  • 5 kudos


Iv lost my sim Iv got new one payg but need to swap them over??

Phone bill

Can somebody give me a call ref my phone bill overdue.. call me on xxxxxxxxxxx [mod edit: please do not post personal information on the public board. Thanks!]

Gavs by Level 1: Joiner
  • 3 replies
  • 0 kudos

Discount for employees of county council

I have been told that as I work for a school and therefore the local council, i am entitled to a discount on my bill with o2. Does anybody claim this and if so, what do I need to do to apply? Thanks

NJJPR by Level 1: Joiner
  • 2 replies
  • 0 kudos

Data abroad

Will I be able to use my allowance in Indonesia

Kd by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Forgot question

My sim card dosnt work so i cannot txt to activate it, plus i cant remember my security question, anyone help please?

Zofo1961 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Return “like new” phone

So much faff with this, but long story short, I waited for the Jiffy bag to return the phone that I decided I didn’t want during the 14 day cooling off period. As far as I can remember there was no return label, so I just popped the original box it c...

Zara by Level 1: Joiner
  • 2 replies
  • 0 kudos

Topping up phone

I don’t know how to top up my phone off my balance instead of my card

Kayleigh3 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Adjustment charge

Why am I paying O2 an adjustment charge of £2.70 per month, what's it for?

AOR by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Calling from Spain and Portugal

Why can I not make are receive calls from Spain and Portugal when I was there last August as I am heading back in the summer I want to make and receive calls on my o2 network

Danny54 by Level 1: Joiner
  • 3 replies
  • 0 kudos