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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21105 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 196515 Views
  • 2 replies
  • 2 kudos

Resolved! Credit check won’t accept address outside the U.K.

I’m trying to set up a monthly contract for a tablet and all was going well until it got to the credit check. I’m living in Northern Ireland but I lived in the Republic of Ireland up until last August. The credit check won’t let me put this address i...

Nessa859 by • Level 1: Joiner
  • 528 Views
  • 1 replies
  • 0 kudos

Resolved! Active my sim card

Help activate my SIM card on my new iPhone 12

AJS45 by • Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

Resolved! SIM card not connecting

Just got a new cellular iPad and the SIM card which comes with it is not allowing any texts or calls to it. I have not even received any welcome to o2 texts ect. I am at a loss I have check all the iPad settings but it is the SIM card issue because i...

Amy18 by • Level 1: Joiner
  • 246 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch gps and cellular

I’ve just purchased an Apple Watch SE from apple GPS and cellular . Do I have to have purchase additional airtime for the watch ? I though I could add the watch to my existing plan with out any further charge but during set up it seems to suggest I h...

Woodman by • Level 1: Joiner
  • 368 Views
  • 2 replies
  • 0 kudos

pac code

I have been sent a new sim 5G, I am keeping my mobile number, its asking me for a pac code - what is this. regards Johnny

Resolved! Upgrading

Can you have 2 contracts with 02 ??If so how long before you can get your 2nd??.

Resolved! Leaving

Hi, I have been trying different providers for coverage in my area before going on contract.It is down to 02 or Voda'. So far I have not seen many decent offers for my needs on 02.Want half decent phone but I do not use much data and most offers favo...

Theshed by • Level 1: Joiner
  • 1291 Views
  • 10 replies
  • 0 kudos

1 GB BOLT ON

WHY has My 1GB Bolt on been taken off! !I keep this on as a back up if I go over my allowed data useage.

Clifford by • Level 1: Joiner
  • 185 Views
  • 1 replies
  • 0 kudos

4g

My 4g isn’t working on my new sim I’ve had it for months . It just doesn’t turn on and when I go on the o2 app it still says I have 15gb and I’ve been trying to sort it for months

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