Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi all I recently joined o2 and waiting for my new sim. I have given my PAC code to o2. Do I have to inform my old provider and will I keep my old number as I have been given another number . Thanks
Hi I have recently been out of work and need to discuss my bill and my connectivity
I don’t have a spending cap but it won’t let me pay by mobile phone bill, it keeps saying ‘you do not have enough credit for it, please check your account balance’? I don’t understand
Hi AllI have just transferred from Virgin to get the volt benefits.I was on the phone to a Virgin Customer service rep on Saturday (08/01) and he set up my O2 account and I gave him my pac code to keep my number, which I assume he passed to O2.I rece...
Ordered a new phone on the 8th Jan, said in stock and was due to be delivered to me today (11/1). DPD status still showing that it's on route to local depot. Been like that for 24 hours. Now saying due for delivery tomorrow. 12/1 but still showing st...
I have 2 numbers on my account. I am still paying a small amount for a Sony Experia, which has been destroyed. This is associated with one of the numbers in my account, lets call it phone A.The other number (call it phone B) is associated with a Sams...
can I change my esim for a new esim but keep my number as I won't to put it on a new phone any help will do
My data is not working outside the house/wifi. I tried everything, Switching phone on/off. Followed previously presented advice about switching on airplane mode then off. Nothing seems to work. Not just that. Paying for a service that we are not gett...
Existing customer with home wifi. I was sent a second sim with my joining pack. I want to talk to someone about activating the second sim, choosing a pay monthly deal. Seems easier said than done...
advice please. i have just ordered a new phone on 02 pay monthly, and they are going to issue me a new number, i am already with o2 pay as you go. and want to keep my number when i go on the help line they tell me to text INFO to 85707, when i try th...
