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New customer cant get through to O2 on 202 !!!

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Sub_Virk
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on ‎29-11-2021 10:05

on ‎29-11-2021 10:05

All i want to do is keep my old number and cant get through to anyone at O2 on 202 to give them a PAC number.

 

Not at all happy with O2 now and wish I never decided to move over to them.

 

What can i do now??

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MI5
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on ‎29-11-2021 10:15

on ‎29-11-2021 10:15

@Sub_Virk 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Sub_Virk
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on ‎29-11-2021 10:07

on ‎29-11-2021 10:07

been on the phone trying to contact them for 30 minutes now 😞

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MI5
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on ‎29-11-2021 10:15

on ‎29-11-2021 10:15

@Sub_Virk 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Sub_Virk
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on ‎29-11-2021 10:24

on ‎29-11-2021 10:24

Thankyou very much. slight_smile

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MI5
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on ‎29-11-2021 11:49

on ‎29-11-2021 11:49

Welcome slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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