Payment details and payment dates

[Tamsyn]

Hi, I would like to update my payment methods and change the date of when I pay my monthly bill 

[Cleoriff · Accepted solution]

Hi @Tamsyn 

You need to contact O2 to change payment date. All numbers in this guide Guide: Coronavirus Community Help and Support or via social media

You can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

To change payment details

You need to go into MyO2  http://www.o2.co.uk/myo2

Along the top of the page you will see various headings. It's in the section BILLS AND CURRENT CHARGES. Drop down box will show "Change payment or address details" and payment details will allow you to change your bank details or payment method. O2 will send you a text to make sure it's you.