Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 239999 Views
  • 2 replies
  • 2 kudos

Resolved! payment

It will not allow me to pay my billing fee, it just keeps coming up payment in progress come back later to see if it has went through

Tori2 by Level 1: Joiner
  • 482 Views
  • 1 replies
  • 0 kudos

Resolved! On a year-long phone contract - can I use a Uswitch SIM?

I have taken out a 13 month contract for an iPhone, and I have fully paid off the device cost, so I no longer have to pay for my device plan each month. I now just have my Airtime bill left over, but I was wondering if I can change this plan as well ...

Resolved! iPhone 13 pro non delivery

My daughter ordered an iPhone 13 pro off the website which said it was in stock. Was meant to be delivered this afternoon by DPD but she got a message this afternoon to say sorry there has been a delay. Anyone know if there is an issue and if 02 does...

John07 by Level 1: Joiner
  • 568 Views
  • 1 replies
  • 0 kudos

Resolved! Activating spare sim after losing the original?

Lets start at the beginning. Out early for drinks Friday afternoon, drunk, lost phone around 7-8pm, have taxi home, report my phone as lost to O2 around 10 pm. Wasn't told by the guy on the other end of the line that i would be getting a replacement ...

jonwackers by Level 1: Joiner
  • 3118 Views
  • 12 replies
  • 0 kudos

Resolved! Iphone 13 Pro Max delivery

Hi. I ordered a Iphone 13 Pro Max. At time of order it stated 1 week wait. I still haven't received it and when I look on O2 website it is indicating 4 weeks for new orders. Does this mean mine has been delayed by 4 weeks or am I in a queue based on ...

Trev133 by Level 1: Joiner
  • 2108 Views
  • 8 replies
  • 0 kudos

Resolved! My account password

How do i contact 02 about my account password

Dwayne35 by Level 1: Joiner
  • 322 Views
  • 1 replies
  • 0 kudos

Resolved! Change of payment date

Hello, I would like to change the payment date for my monthly device plan and tariff. I could not find where to go through the my o2 app

Resolved! 5G SIM

Can I order a 5G SIM PLEASE 

Derekt10 by Level 1: Joiner
  • 353 Views
  • 1 replies
  • 0 kudos

Resolved! NHS Lothian discount on bill

Hi I work for nhs and have previously had discounted bills just got new hand set and tariff require discount added back to my account?

Kez3 by Level 1: Joiner
  • 338 Views
  • 1 replies
  • 0 kudos

Resolved! New order

Can you help me track my order 

Aina by Level 1: Joiner
  • 299 Views
  • 1 replies
  • 0 kudos