Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 235818 Views
  • 2 replies
  • 2 kudos

Resolved! Making calls from UK to Europe

I purchased a bolt on to enable me to call to Poland, where I am due to visit over the next few days. However, I still cannot connect to them, and not sure what to do now. What would be the best course of action?

Tk92 by Level 1: Joiner
  • 664 Views
  • 4 replies
  • 0 kudos

Resolved! about my last bill

Good Evening Can U please explain me this last bill and this letter from 29/08/2021 Ireally don` understand this extra cost,thank U for quick response

Josi1979 by Level 1: Joiner
  • 291 Views
  • 1 replies
  • 0 kudos

Incorrect billing

I am at wits end trying to make contact with you! I have just messaged out a long message to you to receive an invitation to make an appointment for a call to discuss serios overcharging on our bill which had caused us to close two of our accounts in...

RRCG by Level 1: Joiner
  • 466 Views
  • 2 replies
  • 0 kudos

Resolved! No connection Bill PAID!!!

HiMy bill is paid and has been for weeksMy line has been blocked I cant even phone customer servicesI need my phone unblocked immedatley

Femski001 by Level 1: Joiner
  • 327 Views
  • 1 replies
  • 0 kudos

Resolved! Disney plus extra

My sim only contract was coming to an end so took the option given to me to stick with a plan similar to what i had. This tariff said disnet plus 12 months, now i have to select my extra and the only option is to have 6months disney plus this wasnt w...

Dibs by Level 1: Joiner
  • 399 Views
  • 1 replies
  • 0 kudos

Resolved! No emails received

I’ve started a new pay monthly phone been 4/5 days still yet to receive an email to say it’s been dispatched, what is going on?

Cv by Level 1: Joiner
  • 296 Views
  • 1 replies
  • 0 kudos

Resolved! Return iphone

I brought the iPhone 11 like a week ago and it’s not how I thought it would be but I would like the iPhone 12 Pro Max am I able to return the 11?

Resolved! PAC code

Hi, two days ago I joined O2 for the first time and provided the PAC code on the online form. Yesterday I installed the SIM and was provided with a new number. Does anyone know how long I need to wait before my 'old' original number is restored? Than...

DaveT1 by Level 1: Joiner
  • 320 Views
  • 1 replies
  • 0 kudos