Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 240441 Views
  • 2 replies
  • 2 kudos

Resolved! iPhone 13 pro non delivery

My daughter ordered an iPhone 13 pro off the website which said it was in stock. Was meant to be delivered this afternoon by DPD but she got a message this afternoon to say sorry there has been a delay. Anyone know if there is an issue and if 02 does...

John07 by Level 1: Joiner
  • 570 Views
  • 1 replies
  • 0 kudos

Resolved! Activating spare sim after losing the original?

Lets start at the beginning. Out early for drinks Friday afternoon, drunk, lost phone around 7-8pm, have taxi home, report my phone as lost to O2 around 10 pm. Wasn't told by the guy on the other end of the line that i would be getting a replacement ...

jonwackers by Level 1: Joiner
  • 3131 Views
  • 12 replies
  • 0 kudos

Resolved! Iphone 13 Pro Max delivery

Hi. I ordered a Iphone 13 Pro Max. At time of order it stated 1 week wait. I still haven't received it and when I look on O2 website it is indicating 4 weeks for new orders. Does this mean mine has been delayed by 4 weeks or am I in a queue based on ...

Trev133 by Level 1: Joiner
  • 2115 Views
  • 8 replies
  • 0 kudos

Resolved! My account password

How do i contact 02 about my account password

Dwayne35 by Level 1: Joiner
  • 328 Views
  • 1 replies
  • 0 kudos

Resolved! Change of payment date

Hello, I would like to change the payment date for my monthly device plan and tariff. I could not find where to go through the my o2 app

Resolved! 5G SIM

Can I order a 5G SIM PLEASE 

Derekt10 by Level 1: Joiner
  • 354 Views
  • 1 replies
  • 0 kudos

Resolved! NHS Lothian discount on bill

Hi I work for nhs and have previously had discounted bills just got new hand set and tariff require discount added back to my account?

Kez3 by Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

Resolved! New order

Can you help me track my order 

Aina by Level 1: Joiner
  • 299 Views
  • 1 replies
  • 0 kudos

Resolved! Phone bill

Hi I have not been working due to having COVID. I was wondering if I could pay my phone bill on the 21st of October please and thank k u.

Sara-jane by Level 1: Joiner
  • 304 Views
  • 1 replies
  • 0 kudos