Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 4g slow speeds

I'm fed up of the terrible speeds on a good day I might get 1mgps, I've done the usualdelete cache etc apps upto date, when I do a speed tests through out the day get same results, Surely breach of contract

Resolved! Mirror My writing when taking videos Writing coming out reversed Samsumg phone S9 plus

I am creating videos and holding up my products but the writing is not readable on the video coming up reveresed how to I make it that people can read the writing Samsung S9 plus

Resolved! Pause Account

Hi there, I am an international student and I am home in Zambia at the moment and I might only be returning to the uk in august. I currently pay £20 a month but I want to keep my number but freeze my contract so I don’t pay anymore while I’m away and...

Resolved! leaving o2

i want to leave o2

Resolved! Upgrade and RPI

Hi, My current contract expires 24-Feb. I want to move to the 12 month 80Gb SIM deal. If I do this now, will the currently listed monthly cost of £20, go up as part of the RPI within a couple of months?

Phone contract

I’m wanting to change my phone number for my current contract how would I go around doing this?

Internet

How can I get internet when not near wifi

Keeping numbers from two phones

I just upgraded my wife's contract to a Sony 5 II 5g however I am going to be using the phone myself and she will be keeping her current one.Because her new phone has a 5g sim and as soon as I turn on the new phone her current sim will stop working. ...

Number change

Hi I’ve recently upgraded my phone and want to change my mobile phone number. I’ve tried to ring 202 who are fairly useless at the moment and just cut off your call. I can’t see any option on the My02 app to change it either

Resolved! my 02

How do i change my billing name.I have already changed bank details to my private account

O2

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