Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 242606 Views
  • 2 replies
  • 2 kudos

Resolved! New device added to contract

I’m planning on get an Apple Watch on my current contract if I order it after my bills been made up (5 Oct) does my first bill come out in Nov or Oct?

g86t11 by Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Resolved! Paper bills

 Can I please have a  paper  bill for me  3 months  from   phone please 

Susan-75 by Level 1: Joiner
  • 433 Views
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Resolved! Incorrect first bill

I've been charged £8.80 instead of £8 on my first bill. Trying to get in touch with O2 but there are no options for this or a direct number. Have sent a twitt. Not very good start. Any other help would be welcome

Raj3054 by Level 1: Joiner
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Resolved! Looking to upgrade and using O2 Recycle

Hi I'm looking to upgrade my phone to a Samsung S21 Ultra and have noticed that O2 are willing to give an extra £150 for myself buying those range of phones. I am just wondering if the £150 from O2 is sent to myself in a separate transaction despite ...

Andy_31 by Level 1: Joiner
  • 491 Views
  • 1 replies
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Resolved! Tariff Charges For 0800 & 0808 Numbers

Dear Sirs I see from the information provided, that numbers beginning 08 will be subject to charges. Does this include numbers such as 0800 & 0808, which at tariff free on landlines? Thank you, in advance, for your assistance in this matter and I loo...

Resolved! Pocket Hotspot Netgear speed

Hello everyone I wanted to ask what sort of speeds will i get on the pocket hotspot netgear. It advertises up to 1gps but it runs on 4g so i was kind of skeptical and confused.

Moonboi by Level 1: Joiner
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Resolved! Coming Back to O2

Just after a bit of advice. I'm currently with the "Red branded" company, and after my partner going to O2, and my company having dealings with O2 (and the better prices) I've decided I will be coming back to O2 after a number of years. Now the compa...

Banksy83 by Level 1: Joiner
  • 478 Views
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Resolved! Removing extras

I can't find a way of discontinuation of Disney option how do I get rid of this unused extra

CDR_09 by Level 1: Joiner
  • 466 Views
  • 1 replies
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Resolved! Further credit check. What?

Ordered an iphone 13 mini and received the legal documents with the "full steam ahead" bla bla bla emails. I had payed for next day delivery, 24 hours later nothing. Called customer service at 11am the next day and was told I was being credit checked...

DLandy by Level 1: Joiner
  • 560 Views
  • 1 replies
  • 0 kudos