Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 278247 Views
  • 2 replies
  • 2 kudos

Cancellation contract

Dear,We moved our numbers to O2 from vodofone as we know you are the best in uk.We would like to make contract as 12m but lewısham shop worker made it 24m we realised that we went shop again then she told can bot change it ! But we will leave country...

Kubra by Level 1: Joiner
  • 439 Views
  • 1 replies
  • 0 kudos

Resolved! Contact

It is impossible to contact anybody in this substandard organisation.I have been a customer for 15 years and just upgraded to iPhone 13 Pro for another crazy 36 month period. Sent old iPhone XR to Recycle in excellent condition and they go back on th...

Paulo-L by Level 1: Joiner
  • 702 Views
  • 2 replies
  • 0 kudos

Resolved! No 3G or 4G signal in busy areas

I have an Iphone 13 Max Pro on an unlimited tariff. Whenever I am in a city centre with a lot of people or at a concert or gig with large numbers of people I have no service either 3G or 4G so I can't get in touch with anyone by text, voice or Whatsa...

Mazcross by Level 1: Joiner
  • 1738 Views
  • 5 replies
  • 0 kudos

Resolved! sim not provisioned for voice

Hi can anyone help, i got a new phone (upgrade) and got a new sim (5G) and i keep getting a message saying "sim not provisioned for voice" what does this mean and how can i fix this? Kind regards Jay

JC13 by Level 1: Joiner
  • 1910 Views
  • 4 replies
  • 0 kudos

Cannot view bill

I switched over to a new provider yesterday 27/10 but now am unable to view my last bill dated 26/10 on my O2 which is higher than I expected.

CB3 by Level 1: Joiner
  • 714 Views
  • 4 replies
  • 0 kudos

Resolved! Loyalty troubles

Hi everyone, im having trouble accessing my loyalty bonus thanks to my wife. I transferred my old number and when I text loyalty it doesn’t seem to work

Dan86 by Level 1: Joiner
  • 432 Views
  • 1 replies
  • 0 kudos

Resolved! Leaving o2

I have switched my provider and I am looking for some advice regarding leaving o2 ...is it an automatic process or do I have to speak to someone to cancel

John251 by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Resolved! Can't find track my order page

Hi why can't I find the track my order page on the my o2 page so I can track my order I am signed up and everything x thanks in advance x

Anonymous by Not applicable
  • 70958 Views
  • 20 replies
  • 0 kudos

Resolved! O2 insure

Hi I need to speak to someone regarding my phone to put through the insurance

Daniekle by Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos