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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Airtime rewards

Where does the airtime rewards discount show on the o2 app? It still says it is charging me the original amount.

Resolved! need assistance

Hello

Resolved! Deposit

I've applied for a contract phone with 02 and told to pay a deposit of £275 If I pay the deposit will I be accepted for the contract phone or can it still be rejected just I don't have that kind of money to pay a deposit If I'm not going to receive t...

Resolved! O2 app

Is anyone else finding that the O2 app crashes when first opened, and stutters when entering pin code. Keep hoping an update will fix this, but hasn’t happened yet.

Resolved! Upgrade issue

My current sim/number is blocked due to being lost. To continue with my upgrade I need to input digits from a text but I no longer have access to this sim. Please advise thanks

Resolved! Change Name Surname and Email

Please update my personal details

Resolved! SimOnly contract cancelation within 14 days

I have 2 simonly connection with o2. I have upgraded both to good offer with o2 on 1st Nov. Now I need to cancel one sim and move number to my office provided sim on different network. I will get my new on 25th Nov. I got PAC code from o2 ... do I ne...

Resolved! handset never received

I placed an order on 22 october missed the delivery from dhl and their website now says returned to sender, however my o2 account shows stays as complete, cant seem to find out how to rectify this!

Resolved! Extra data

Needing extra data

Resolved! Cancel insurance

Please help I want to cancel my insurance and I need to lower my tariff how do I do it I can't talk or get anywhere very ignoring

O2

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