Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271986 Views
  • 2 replies
  • 2 kudos

Resolved! Disney plus

Disney plus contract renewal is it done through 02 or direct as at the moment it’s an add on

Kyle2106 by Level 1: Joiner
  • 464 Views
  • 1 replies
  • 0 kudos

Resolved! Bill Dispute

Hello, I have been charged for roaming services while abroad that should have been covered by Volt 2, but I can find no way to speak to anyone about this issue. Chats do not recognize the topic, O2 "customer service" hangs up on me if I call and ther...

Scott_A by Level 1: Joiner
  • 1300 Views
  • 1 replies
  • 0 kudos

Resolved! Turn my 4g on

Hello my calls text and internet aren’t working I paid my bill this morning??? Need it ASAP - [Personal details removed]

Barry6 by Level 1: Joiner
  • 642 Views
  • 2 replies
  • 0 kudos

Resolved! Credit Check

Why does another credit check need to be done when I am already a O2 customer, & all I want to do is add another device to my account?

Resolved! End of contract

I am coming to the end of my contract and planning on keeping my current phone for a bit longer as there is nothing really better to suit my needs at present. How do I find out if my airtime and device bill is separate or not? On previous contracts w...

RAK67 by Level 1: Joiner
  • 981 Views
  • 3 replies
  • 0 kudos

Resolved! my order

when i ordered my phone it said in stock how ever after paying upfront cost i immediately got a am mail to say sorry out of stock i am not happy about this and find it terrible that i cannot discuss it with anyone i want to know if i can collect it i...

Resolved! ENFORCEMENT & TERMINATION LETTER

I have chosen to leave 02. I understand that I need to pay off my device, today I have received an Enforcement And Termination Letter. I have tried the telephone numbers on the letter and every number I am told that they cannot connect me to the serv...

Resolved! Changing mobile number

HiJust looking for the easiest/quickest way to change my mobile number please. Thanks in advance.

Birdnerd by Level 1: Joiner
  • 420 Views
  • 1 replies
  • 0 kudos

Resolved! How long until my tariff changes back ?

Recently I upgraded (Monday) and returned my upgrade to the store where I bought it on Wednesday (for some reason the network got worse with a newer 5G device for me) and I can see I am still on the new tariff 36 hours later. So I am wondering how lo...

Mclarke47 by Level 1: Joiner
  • 601 Views
  • 2 replies
  • 0 kudos