Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I’ve had a new sim and transferred my number across with a pac code. The number seems to have transferred but my data isn’t working at all. I’ve turned my phone and data off and on and put it on airplane mode. What else can I do?
I need to set up a direct debit please
I hope someone can help I have tried to contact credit file referrals on 2 occasions and not had any luck I desperately need this sorted or it is going to affect my mortgage. spoke with an advisor about 2/3 weeks ago in o2 and was calling to change m...
Hey Is there a way to change the payment date without getting in touch with Customer Service? It seems the waiting times are impossibly long and the webchat on the app doesn't seem to work since yesterday morning - stating the web agents (or somethin...
Hi I recently purchased a pay monthly phone from o2. I received a email to say it was currently out of stock but they are doing everything they can to deliver it. However I haven’t received any emails since and I don’t know how to contact them to ask...
Hello, I’ve been trying to improve my credit score and when I looked at my file it said I had three unsecured loans and it would be a good idea to consolidate. I checked and they are my O2 device plans. Is there any way to consolidate these three dev...
All i want to do is speak to an online advisor and it just keeps sending me in circles on the O2 help page, im struggling to pay my bill and i can't ring anyone because they have cut me off. Can any one help?
How do I cancel tariff and add on
I got audible as an extra and its supposed to be free for 6 months. Whenever I open the app I only get an option to start my 30 day free trial. How do I get my 6 month trial activated?
Hello. The facility in My 02 to view bills before the most recent one seems to have disappeared. Please advise how to view earlier bills. Thanks.
