Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Call barring

Hello I had missing paemr call barred I've paid. Few hours ago .still barred I'm calling customer service on phone I'm 2 hours no 9ne answer what to do

Resolved! Cancel order

Hi, today I ordered a phone on pay monthly contract. I paid £20 upfront and I got confirmation my order had gone through. I then received an email saying that at the moment the phone was out of stock but that I would receive an email when it was avai...

New iPhone 13 PRO arrived Blacklisted

Hi,I got my new iPhone 13 Pro (additional handset on my account) was a click and collect with a new sim.Got this for my daughter, got the iPhone back home to set it up for her and there was no service on the phone. Thought this may just be an activat...

Resolved! O2 customer services contact me

They are just diverting calls I need o2 to contact me immediately.

Resolved! 2 weeks

Hi I have been trying to get through to customer service with out much luck. I orderd a contract phone but have now been waiting g for it for two weeks, tracking number status hasn't changed sine waiting at the depot. 02 tracking says its complete.

Resolved! I’ve been over charged by 02

O2 have been over charging me for months I’ve been unable to get through to anyone for months messenger’s service says it’s to busy and when I finally got through on the phone the lady said the system was down and placed me on hold… that was 1hr:45mi...

Resolved! Can someone from 02 please all my phone...I need help but not getting any calls out

Can an advisor please call me...I need help...

Resolved! Cant contact any advisors

I need my phone number transferring from my previous service provider before they extend my old contract, EE will only end my contract after o2 have moved my number across. I have submitted the form twice over the past week and have had nothing back ...

Resolved! Changing to a SIM card only contract

I have purchased a SIM card only contract and have had the new SIM card and activated it. O2 said that I did not have to change the SIM card for the new one. I now have my original contract still active with my original mobile number and also have th...

Resolved! airtime bill

Since I fully paid for my phone , my airtime bill has doubled, and i hardly use it, why is this

O2

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