Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! PAC keeps failing

Hello, I've taken a new sim only deal and entered the PAC code during the purchasing process. The SIM arrived with the temp number and no info on when/if the number would be transferred. Phoned 02 who suggested trying with a new PAC code - the first ...

Resolved! Going to Saudi Arabia what's the best travel bundle

Going to Saudi what's the best bolt on

Resolved! Bad Signal on Iphone 13 Pro Max

Hello Looking for some advice, I recently switched from EE to O2 and have noticed a significant difference in signal, despite the cover checker showing there would be no difference. I have now been stuck without internet or calls on a number of occas...

Resolved! £0.01

Any ideas why my bill says I need to pay £21.54 for my phone even though the contract has been paid? The remaining balance is £0.01p !!??

Resolved! Watch tariff

I sold my watch a while ago and I’m still paying £5.07 a month for the esim and I want to cancel but unsure how

Resolved! How to cancel a sim only

Hi ordered a sim only deal but have changed my mind how do I cancel

Resolved! Online chat

All I need is some help as I am unable to make payment and need to discuss this once again

Resolved! o2 extras

Hello! I have recently made an UK contract for pay monthly and this one includes a chosen extra, for example the free months of disney. i do not want any extras, though. does anyone know if i can just NOT add any of the extras and keep my contract as...

Resolved! Moving number over to o2

Good afternoon, I recently purchased a new pay monthly sim from 02 and during the order I gave them my PAC code. I have put in my SIM so when will my old number be transferred over, do I need to do anything? Many thanks!

Resolved! Outstanding bill

My bill is outstanding but I'm in hospital after 3 heart attacks and need my fone not to be disconnected

O2

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