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Cant activate my sim

SamihaP
Level 1: Joiner
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I just received my new phone (13 pro max) and the new sim. I’ve managed to transfer my data from my old phone to my  new one but i’m having trouble activating my sim. It’s not working and im not sure what to do

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MI5
Level 94: Supreme
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@SamihaP 

Use the old sim or do a sim swap to activate the new 5g sim Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151964 Posts
  • 651 Topics
  • 28871 Solutions
Registered:

@SamihaP 

Use the old sim or do a sim swap to activate the new 5g sim Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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