Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Getting a new phone

Hey I am looking to buy a new phone with a contact but my credit score is low is there anyway I can still buy the phone please

Resolved! No service and can’t access o2 app

So today I have woken up to no service. I’ve tried turning my phone off multiple times. I also can’t access my o2 app, when I try to log in I get a pop up message that says it’s not available to me yet, and if I’m new it could up to 48 hours and if i...

Resolved! When will my extra data allowance with Volt be addedd to my

When

Resolved! Trade

How can I trade my old phone?

Resolved! Under review for over 72 hours

I ordered a new monthly contract with an iphone 13 pro 3 days ago. O2 were quick to take my £30 upfront payment but then said it was under review and would take up to 24 hours. It's been over 72. I've called customer service 4 times. 3 of the agents ...

Resolved! paying for a phone I don't have

Paying for a phone I don't have, first bill is due on the 30th of December. Can anyone help?

Resolved! Samuel kandrac

Hi my name is samuel kandrac and am a costumer with o2 alrealy but i have a question.Cause am receiving 2 sim cards from o2 but they saud to me that after i made atleast 3 to 9 correct payments with paying later then i can choose any phone am happy w...

Resolved! international calls

Hi. I buy international calls but i can't call abroad

Resolved! Recent order

I placed an order last night before midnight and was told I qualified for next day delivery but still not had dispatch email, They have took the upfront cost but nothing since they said got the order now full steam ahead for them. What should I do?

Resolved! Price cap

Just want to change my price cap from 0 to £5

O2

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