Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Paying monthly but no account

Mother (96) in a home 75 miles away has a phone which is paid from my bank account. It does not show up on my O2 account (my wife's does). I need to change plan and possibly phone. She can't manage text or email from O2 and I can't visit in person co...

Resolved! URGENT: Have lost roaming signal since speaking to your O2 team last night, so can't use phone.

Please can someone help?

Resolved! Trying to cancel one brand new contract within 14 days of signing up , as have started a new contra

I started a new contract , to which I spoke to o2 about cancelling 3 days after as I noticed they had a new deal in the same phone. So I started a new contract. Now both contracts and phones have been sent to me. I only want the 2 contract. But cant ...

Resolved! phone cut off, completley

my o2 phone has been cut off completley! cant even rint 202 free!! its absolute urgent you get back to me as already in a dispute and was promised this wouldnt happen until matter was resolved my contact is [personal details removed by mod - this is ...

Resolved! Resignation

Hi. I have a question. How can I unsubscribe from my English O2 SIM card? I left England and I don't need this SIM card anymore.

Resolved! Bill

Ive recently lost my job due to covid. Im struggling to pay rent and bills and i just cant afford my o2 bill anymore, but im still in contract. Is there any help i can ask for ?

Resolved! Can I add another phone contract on mine ?

Can I add another phone contract on mine for my partner

Resolved! Discount

I used to get discount off my o2 account but I was paying for airtime and device plan. Now I’ve settled my plan and I’m now on sim only contract can this still apply or is it for refresh accounts only? i can’t even think what the discount was called ...

Samsung A32

Samsung A32 message setup I cannot send or receive messages on my Samsung A32. The instructions are different to phone. When I check sim card manager the message and calls links are dark.

Resolved! Why was I charged £90 for O2 Travel WHEN I DIDNT USE MY PHONE ABROAD AT ALL!?

Can someone PLEASE help me as I am finding it very very hard to get through to anyone at O2. They have charged me £90 to my bill claiming that I bought O2 travel for 27 days in a row? Which I haven’t!? And I specifically put a charge cap on my bill b...

O2

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