Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! phone cut off, completley

my o2 phone has been cut off completley! cant even rint 202 free!! its absolute urgent you get back to me as already in a dispute and was promised this wouldnt happen until matter was resolved my contact is [personal details removed by mod - this is ...

Resolved! Resignation

Hi. I have a question. How can I unsubscribe from my English O2 SIM card? I left England and I don't need this SIM card anymore.

Resolved! Bill

Ive recently lost my job due to covid. Im struggling to pay rent and bills and i just cant afford my o2 bill anymore, but im still in contract. Is there any help i can ask for ?

Resolved! Can I add another phone contract on mine ?

Can I add another phone contract on mine for my partner

Resolved! Discount

I used to get discount off my o2 account but I was paying for airtime and device plan. Now I’ve settled my plan and I’m now on sim only contract can this still apply or is it for refresh accounts only? i can’t even think what the discount was called ...

Samsung A32

Samsung A32 message setup I cannot send or receive messages on my Samsung A32. The instructions are different to phone. When I check sim card manager the message and calls links are dark.

Resolved! Why was I charged £90 for O2 Travel WHEN I DIDNT USE MY PHONE ABROAD AT ALL!?

Can someone PLEASE help me as I am finding it very very hard to get through to anyone at O2. They have charged me £90 to my bill claiming that I bought O2 travel for 27 days in a row? Which I haven’t!? And I specifically put a charge cap on my bill b...

Resolved! How do I cancel a tariff

My payments have now ended, and I don’t want to upgrade. But I also don’t want the tariff on my iPad anymore as I don’t use it. How do I stop this? Thanks

Resolved! Cost for roaming to Andorra

I'm struggling to find costs for using data in Andorra, looking at the list of countries covered in Europe its not included, when I look at counties listed in 'the rest of the world' bolt on, its not listed, when I click the "country not listed - cli...

Resolved! Sell apple watch when in contract

Hi I want to sell my apple watch series 6 as I hardly use it. I currently have 11 months left on the airtime contract. I plan to sell it, but continue paying the contract until the end. Can the person buying the watch have a cellular connection? than...

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