Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 229336 Views
  • 2 replies
  • 2 kudos

Resolved! Transferring the old phone number to 02.

Hi everyone I'm trying to get in touch with customer service somehow about transferring my old phone number to o2 for my new contract. Unfortunately I can't find the e-mail address.When purchasing, I stated my wish to be transferred as well as my PAC...

Wioleta by Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Resolved! Ps5

How do I add a ps5 to my contract ??

Ps5 by Level 1: Joiner
  • 6523 Views
  • 3 replies
  • 0 kudos

Resolved! No 5 Connection for 4 days now!

Hi There, I hope someone can help me. I have lost my 5G connection after international call. I have paid the outstanding amount last Friday and have spoken to several staff of yours that my 5G will resume after 20 minutes to 24 hours. It’s been more ...

Ricardo01 by Level 1: Joiner
  • 372 Views
  • 1 replies
  • 0 kudos

Resolved! New customer cant get through to O2 on 202 !!!

All i want to do is keep my old number and cant get through to anyone at O2 on 202 to give them a PAC number. Not at all happy with O2 now and wish I never decided to move over to them. What can i do now??

Sub_Virk by Level 1: Joiner
  • 685 Views
  • 4 replies
  • 0 kudos

Resolved! Mobile Phones Direct & VOLT

Hi everyone, I'm a current o2 use on a sim only tariff and the contract has expired. if I purchase a 2 year contract directly for an iPhone 12 through Mobile Phones Direct, will I still be able to take advantage of the VOLT offer e.g. contract is for...

ttam01 by Level 1: Joiner
  • 933 Views
  • 1 replies
  • 0 kudos

Resolved! Keeping PAYG number

Currently have a PAYG phone just upgraded to a contract but want to keep my PAYG number is this possible?

Fergo by Level 1: Joiner
  • 774 Views
  • 1 replies
  • 0 kudos

Two devices...One Account

Hi,I,ve just joined O2 with a new device. I am the account holder but have another account that has my son,s device is on. I pay his too.Can I merge these two accounts so both mobile numbers show in My O2?

Resolved! Account balance

I have a screenshot of a msg that o2 sent me saying my account balance was £44.47 last Fri 19th nov , when I topped up.A few days later it said £24 ,my bolt on was taken and I sent one msg,the app won’t show my balance,I use free Wi-Fi all the time ,...

GH2000 by Level 1: Joiner
  • 443 Views
  • 2 replies
  • 0 kudos