Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
So, someone has opened a new account in my name and returned the device-apparently this is not fraud!I had a letter a couple of months back about a missed payment of £14, called O2 and they advised if it isn’t my account and they can’t find anything ...
Just had a barrage of emails from o2 about changes to the Terms and Conditions and also price increases. New Terms and Conditions Price Changes Headline ChangesIf you took a contract after 25th March 2021 annual tariff increase will be RPI+3.9%If bef...
I’ve received a new sim today, I am trying to swap sim, all the phones I put the sim in has got no service so can’t text to swap.
Receive incoming calls
I haven't got an 02 phone and I want to settle my wife's device plan, can I just speak to someone and not a machine
Im on a 2 years contract through mobiles.co.uk thatll end in feb 2022 - i’m not sure what prices will change? will my bill change even if i stay in the UK? + my contract is 30GB does that mean if i use more than 25GB in the UK i will be charged £3.50...
Roaming isn't working in Latvia. It was workink first two day after arriving in Latvia, then just sopped. Trying to connect to TELE2 LV, BITE LV nothing. Any ideas?
THere was an article in the Independent stating o2 are changing EU roaming policy later this year, the article states 25 gig free date then £3.50 per gig of data after that, the article says o2 customers have received e mails about this but i have no...
Hi,My name has changed. How can I changed my name on my O2 account?RegardsOliver
I was in that much excitement that I forgot to swap my sim before wiping my old phone. Is there anything I can do as I can’t currently receive calls or texts.O2 and Apple send texts to my number but my new 5G sim does not receive the texts and I have...
