Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 278392 Views
  • 2 replies
  • 2 kudos

Resolved! Direct Debit

Hi I checked for phone but i didn’t buy it now from my account you take payment I want this payment refund

Harkirat by Level 1: Joiner
  • 236 Views
  • 1 replies
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Switch up Handset only Available for Delivery

I am hoping to switch up to a new pixel phone, but the colour and storage I want are only available for delivery and not in stock in any of my local stores. I am trying to find out if it's possible to have the device delivered to store to complete th...

Resolved! Sony Xperia 1 VII

Evening allAny news about the new Sony Xperia 1 VII being available to preorder? It's typical... I waited to upgrade from the mark III and it isn't available any updates is appreciated. Thanks

Text messages

Why can't I send any texts I've upgraded. I've set everything up correctly. This is so annoying. Help

Jo-y by Level 1: Joiner
  • 137 Views
  • 1 replies
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Resolved! Is this o2 or a scam?

Had a guy ring my mobile saying he was from o2, just did not feel right so i hung up.Does anyone recognise this number 02080780740.thank's

rebon by Level 1: Joiner
  • 375 Views
  • 3 replies
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Sim

Hello i would like to know why i m paying more every month ? I would like to pay the same amount i was paying before please kind regards jeremy

Jer by Level 1: Joiner
  • 216 Views
  • 3 replies
  • 0 kudos

Resolved! o2 Switch up nightmare

I've seen posts on this forum and was wondering if someone could help me? o2 have been charging me for a Pixel fold that I switched up and sent back in September. I got the confirmation that they'd recieved the phone and yet I'm still being charged f...

James131 by Level 1: Joiner
  • 548 Views
  • 5 replies
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Placed order for upgrade.

Hi, I placed order for upgrades on new phone. Received emails then received one to say credit check in place and get back to be within 24hrs. Now been 72hrs and absolutely nothing and basket saying empty but if I remove from basket says need to start...

LHarr30 by Level 1: Joiner
  • 172 Views
  • 1 replies
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Additional 2nd SIM through Virgin Media - not wanted / requested

My Virgin Media package deal, which included my O2 SIM, was coming to an end in April 2025. I was able to agree a new deal with them. The Virgin agent informed me about an O2 SIM card included as part of the package. I explained that I already have o...

Zeebot by Level 1: Joiner
  • 252 Views
  • 2 replies
  • 0 kudos