Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 255447 Views
  • 2 replies
  • 2 kudos

New tariff, but need to change

Yesterday, I switched my tariff to £10, for 10GB. But then found an online deal for £8 and 32GB data. I called the team back, and the lady said I could swap, she guided me though the online tariff deal, but at the end it came up with “an error has oc...

PAC CODE

Hi there, I recently requested to give my 30day notice for cancelling my tariff over the phone. Without being clear the girl simple disconnected my line. I now have no means of being contacted or accessing vital apps for my job. I am also unable to r...

Meli1 by Level 1: Joiner
  • 211 Views
  • 2 replies
  • 0 kudos

Cost is too high

I’m thinking of leaving o2 as the cost of too high!is there a cheaper deal for me?

Resolved! Sim only

If i but a new sim contract via Uswitch (but with O2) can i keep my number that im already using?

Mcgon69 by Level 1: Joiner
  • 338 Views
  • 2 replies
  • 0 kudos

New order

Placed an order yesterday but not received any confirmation and there is nothing on my 02 but they have taken upfront payment

New11 by Level 1: Joiner
  • 115 Views
  • 1 replies
  • 0 kudos

Experience the best on O2 all in one plan - Ultimate Plan

Hello folks, Today I'm thrilled to share some fantastic news by introducing our best mobile plan yet - Ultimate Plan. Get even more out of your mobile with a plan that brings together our most comprehensive mobile insurance, services, extras, and ent...

Ultimate_Header_FUP_SIMO_2_V3_Option A (002).gif Ultimate_Header_FUP_SIMO_2_V3_Option A (002).gif
Dave-O2 by Community Manager
  • 7478 Views
  • 16 replies
  • 1 kudos

Resolved! Phone number

I’m looking to change my mobile number

Matt46 by Level 1: Joiner
  • 169 Views
  • 2 replies
  • 0 kudos

Resolved! Account closed by mistake - please help!

At the beginning of March 25, I ordered a new phone as my old Android was having trouble charging. When I received a Samsung S16, I found it unsuitable and had to buy a new charger, as the wiring sent with it had a USB at both ends? I contacted O2 an...

NatPfeff by Level 1: Joiner
  • 245 Views
  • 1 replies
  • 0 kudos

Resolved! DPD - Return to sender? What happens now

Hi All,I was on a phone that had some time left on the contract, I decided to grab a new one and paid off what was left on the contract.Weird situation in that the phone was meant to be delivered today, however dpd has the status of "Return to consig...

SL5K by Level 1: Joiner
  • 1598 Views
  • 9 replies
  • 0 kudos

Resolved! Stolen Phone and Cant Pay Bills

i brought a iphone 14 pro max pay monthly phone and had my phone stolen off knife point and bike thefts. i even had my sim inside and they took it and even blocked and cancelled my contact and i wasnt able to pay my bills off and cancel my phone. i r...

Hassn32 by Level 1: Joiner
  • 190 Views
  • 2 replies
  • 0 kudos