Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
My O2 contract expires on 3 January and I'm fully paid. I am going to move to a SIM only GiffGaff deal either on my existing phone or with a new purchased one.I know GiffGaff is owned by O2 but what will be the easiest way to keep my existing number ...
I have 2 accounts with o2 and everytime I try to pay via the app I get an error saying payment not gone through and when also trying to pay through PayPal it freeze or comes up with stuff I didnt even click and this has been going on for months and i...
Hi , I had a sim only contract and decided I wanted to get a watch on my account. However what i didnt realise was i should of done an add on and not an upgrade as what happened is my phone contract was replaced with a data only plan and can no longe...
In September I contacted O2 to reduce my monthly contract charges to under £20. Since providing my credit card details over the phone, I have been billed over £100 each month, sometimes more. Despite lengthy calls with overseas call centres, I am rep...
Hey there abit of a background to this. My dad is retired and is handling my bills. Financially. We are both on low income and my dads health is abit on the fritz at the moment mainly due to heart problems and i am on the autisic spectrum and a suffe...
Hi everyone, I'm hoping someone here might have experienced something similar or can offer some advice, as I'm hitting a brick wall with O2. I tried to do a "Switch Up" online on July 10th to pre-order the Samsung Z Flip 7. Everything seemed to go th...
Why is my free disney+ not covering the cost of disney+ I'm being given a refund of 9.35 but disney+ costs 9.99 so I'm paying 0.64 a month How does that make it free disney+ Please advise how I get my 0.64 refunded as its otherwise a con?
so long story short got the message i could cancel my airtime contract due to the price increase, so i did, and moved to a different plan... customer service advisor confirmed it wouldnt cancel my device plan, and i could use the same SIM... Customer...
Been on a 20GB contract now for 3 years (phone paid off). Today my allowance resets, and noticed i now have 30GB to use this month. Ive checked and it still says im on a 20GB plan. Looking further it says i have 10GB UK data allowance, and 20GB Data ...
Hi I have a Honor Magic V5 and I went to a O2 shop today to get the phone changed via switch up, however the guy in the store couldn't do it as it wouldn't accept the IMEI number, the number on the phone matched what it said on his screen but when he...
