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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 275079 Views
  • 2 replies
  • 2 kudos

Resolved! O2 now offering 5G Stand Alone.

Wouldn't mind LTE+ myself https://news.virginmediao2.co.uk/virgin-media-o2-unveils-the-next-phase-of-its-mobile-network-evolution-with-5g-standalone-switch-on/

Enlli by • Level 70: Enigma
  • 15045 Views
  • 63 replies
  • 0 kudos

Resolved! Phoning Isle of Man

I am on a sim only deal and get unlimited UK calls. When I go to the Isle of Man, o2 roaming allows me to use my phone normally and I can phone IOM and UK numbers. When I get back the GB I can't phone the IOM at all. Is it me or is this odd and what ...

STBK by • Level 1: Joiner
  • 280 Views
  • 3 replies
  • 0 kudos

Cancel contract/webchat

Is the O2 webchat thing for real?! to start with why can’t I cancel my contract on my account and secondly why have a webchat that keeps disconnecting you after hanging around for half hour waiting for a real person?!I'm very frustrated.

Calling UK from USA

I have the international bolt on, purchased to call aging family in the USA. The calls don't go through. I have tried +1 area code and number, 00 1 area code and number and the response is the same: dial the number press call and the phone reverts to...

TMCollins by • Level 1: Joiner
  • 239 Views
  • 2 replies
  • 0 kudos

Resolved! O2 blue Mondays

I've won prizes the last two Mondays on Blue Mondays but have not received emails with the vouchers for either. Last Monday I won the 5 pound flowers and then this morning the 20 pizza express voucher. I'm beginning to wonder if these vouchers exist?...

Mummyh by • Level 1: Joiner
  • 2100 Views
  • 9 replies
  • 0 kudos

I have been charged for four days overseas tatton at £7 per day but I never used my phone while I wa

I have been charged for four days overseas tatton at £7 per day but I never used my phone while I was away in Albania .. roaming and mobile data was switched off so what has triggered it?? I used it for WhatsApp communications while on Wi-Fi in hotel...

Giraffe1 by • Level 1: Joiner
  • 183 Views
  • 1 replies
  • 0 kudos

Making calls from abroad

I’m currently in Turkey. Even though I have the travel Bolt on, I have been unable to make any calls to the UK using my mobile. Can anyone help please.

KKTC2025 by • Level 1: Joiner
  • 188 Views
  • 1 replies
  • 0 kudos

contract termination

Dear Service Provider! I would like to inform you that I left England permanently in October of last year. Therefore, I will no longer be using the service from 01.06.2025. Thank you for your cooperation so far. Best regards Klimó /***********/ [Mod ...

Lajos by • Level 1: Joiner
  • 194 Views
  • 1 replies
  • 0 kudos

Resolved! Travelling abroad

I’m going to be heading to Spain soon but my sim monthly is a very basic one and only 3gb data. Im only waiting for this contract to end as it was tied into my virgin broadband so I had no choice as it kept the price lower. Should I just get another ...

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