Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I fell for the 40% discount scam

Hi all I was painting and mind was really occupied. I answered the phone, where the girl claimed to be from 02 and offered a 40% discount. Using the usual tactics, she took over my account and ordered the new iphone. My tariff was also changed. When ...

Bill

Hi. I have 2 direct debits, I need to understand what are those for?

Resolved! Problem pay bill

Hello im in cash flow problem this month

Cant get on my 02 app

I can't access my 02 app account

How to cancel tarrif change?

It said whilst I applied to change my tariff there was a cooling off period but I cannot see anywhere I could do that and as with modern CS (or the lack of it) I can't work out anyway to get past a bot & to a real person to talk to about it. Does any...

Resolved! No access to Inmarsat phone +870

Why can’t I call an Inmarsat phone

Resolved! Upgrade

How do I cancel my upgrade

Roaming g

So here's a thing travelling in Europe roaming fine in Holland and Denmark but does not work in France Spain Portugal oe Germany any ideas on this

Late payment

Delayed payment

Resolved! My mum got scammed and o2 are doing nothing about it.

Hi, not sure if I picked the correct board. However, my mum got scammed a few weeks ago, not sure exactly how it happened but a fake o2 call is the best I got and not sure what info was given over as my mum forgets things but somehow they sent her a ...

O2

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