Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I have 2 issues, the first is that iMessages and FaceTime are either waiting to activate which just keeps whirring or I get activation failed message try again. I’ve read many threads on here and done everything suggested but no change. 2nd issue is ...
I cannot receive calls, as they go straight to voice mail.Tried the suggested options, but to no avail.Checked signal strength – OKDO not disturb – NOT SET.No call forwarding set.
Hi, I have used £29.66 on my £250.00 monthly allowance, I keep getting declined for using o2 as a payment option on Google Play, I have spoken to o2 and they have confirmed there are no restrictions on my account and that I have £220.34 available but...
I always use my charge to mobile for App Store purchases and in app purchases. I used to be able to spend up to £200 and I have never had any issues. Recently, despite my limit being set to £300 I am only able to charger up to £20. o2 have confirmed ...
Hi, recently bought my son his first phone and I'm looking to convert the current sim he has in his ipad from a data only to a regular sim, is there any way I can do this or will I have to purchase a new sim card? thank you
I was told by one advisor that my bill for leaving O2 for a mid contract price rise would be zero. I then get a bill for £61.After several phone calls to India, I reluctantly agree to meeting O2 half way just to end this fiasco and get an email sayin...
I cancelled my O2 contract and received a confirmation email to say that my number will be disconnected on April 6thHad an email on April 20th to say that my payment is due on April 22nd but there's nothing to payMy normal monthly payment of £29 was ...
I appreciate that costs are increasing for everyone, however, I think that a 22.5% increase in the Sim only tariff is rather excessive. I have tried to use the Online Chat facility to ask a question, however, that feature appears to be non operationa...
Good Morning. I have just upgraded my phone and been sent an email to claim my free chromebook. However, when I click on the link it does not work. It highlights blue, but clicking on it does nothing. I have tried o2 live chat but they did not really...
One of my phone lines stopped 5weeks ago after picking up an upgrade despite being told repeatedly I would be contacted & it would be resolved in 48hours, still & waiting everytime i contacted o2 i get a new case number. What do I do now
