Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hello all, can somebody please help me!? I have been round in circles with O2 and the error 15 code when trying to set up the cellular section of my new Apple Watch. I have even returned my original one, and purchased a new one in store, as the manag...
I can use O2 Switch Up from today.But after looking at the website and adding a phone to my basket etc, It says I need to pay an early upgrade fee. What on earth is this? I have never had this "fee" before. Not as far as I know anyway. I have paid £1...
I ordered a new phone from O2 on 12.12.2025 for it to be delivered on the 15th December then I got a message saying it was delayed to be delivered the next working day. Then on the delivery date I got a nother message saying this one was delayed so I...
Hi, this used to be there, but the bolt on option has disappeared from the app, site or 2202?! any help please?
I Paid Novembers bill,& o2 had a credit of £20.80 for me. I left because of poor treatment continuing from June fraud . It took till end of November to get the fraud finalised so I could leave , and also I was in credit by £20.80, BUT now O2 said I o...
I’ve come back to O2 after a brief stint on Three and something seems to have gone awry with the port. I’ve spent hours on the phone to O2 trying to get this resolved for the past 10 days and have gotten nowhere. I’ve done all the troubleshooting pos...
Hi, I have used £29.66 on my £250.00 monthly allowance, I keep getting declined for using o2 as a payment option on Google Play, I have spoken to o2 and they have confirmed there are no restrictions on my account and that I have £220.34 available but...
my friend has given me her old EE mobile with a SIM she no longer uses. I would like to use this phone but do not know how to use my SIM, my service provider is with O2. Does anyone know how I can do this?
O2 are harassing me daily for an un paid bill which is not mine. Have spoken to them and was told that all is sorted and no money is owed. Still receiving threats so have put in an official complaint which is being looked at apparently. In the meanti...
Hoping someone can offer some advice. I called up today to clear the balance on my Device Plan, because you can’t simply just pay it online for some reason. Payment was successfully taken over the phone after an hour and a half, and I was told this w...
