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o2 data allowance increased

paulbacon
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Been on a 20GB contract now for 3 years (phone paid off). Today my allowance resets, and noticed i now have 30GB to use this month. Ive checked and it still says im on a 20GB plan.

 

Looking further it says i have 10GB UK data allowance, and 20GB Data allowance.

 

Not sure on the difference or why the sudden increase? Im not on a Plus plan so dont have data rollover

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Enlli
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Christmas Gift

https://community.o2.co.uk/t5/Welcome-News/Pay-Monthly-10GB-Christmas-Data-Gift/td-p/1820557

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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paulbacon
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Thank you @Enlli that explains it. Wonder why i never got any comms from o2 about this

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Cleoriff
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@paulbacon 

Probably because they think all customers come to this forum to read the article the Community Manager posted (as if!)

Also O2 are pretty poor for a communication company, in advising their customers of anything Paul!!

I still haven't got mine btw. Possibly when my Bill is generated on the 23rd?!!

Veritas Numquam Perit

Girl in a jacket
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paulbacon
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Yea suspect so, i only got mine when my bill was generated. Not that i particularly need the extra data, i barely use half of my 20GB allowance, but it is nice

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pgn
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It's the thought that counts, eh? 😆

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