Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Keeping o2 paygo number when swapping to o2 pay monthly

I seem to be going round in circles trying to keep my paygo o2 number when I switch to o2 pay monthly.I fill in all the details but one of the options is for the pax code which I don't have or need as I am not leaving o2! So confusing and not a simpl...

Resolved! Siim only

I have just ordered a SIim only deal for my husbands phone and I said his phone was 5g ready but it is not. Will he be able to use the SIIM ???

Resolved! Tarrif charges

I have been charged for tariffs on two numbers which were cancelled. When do I receive a refund?

Resolved! Cancellation of my sim card

I am wanting to cancel my sim card, I have 30 days to do it but haven't been able to contact anyone or find the help. I no longer need the sim card. I need help please

O2 Open - Not had a reply

Hi, I’ve submitted my pay slip for verification that I am entitled to a Blue Light Card discount (I work for the NHS). The email I received said verification could take up to 3 days, and I’d receive an email with a link in once verification was compl...

Resolved! Leave O2

Stop to renew

Resolved! Can I transfer my current 02 number if i buy a new 02 contract from a third party?

Can you please tell me please - if i buy a new 02 contract from a third party, can i transfer my current 02 number to it?

Resolved! Using mobile abroad

Hi can anyone recommend the cheapest way of using my mobile in Morocco next week? I mean like which bolt-on would be best? thanks

Resolved! Contract

Hi, My contract was supposed to have finished today but it looks as though it has carried on? I have a new phone that I am looking to set up with the same number. I hope I will not be charged for this coming month.

Resolved! Bolt on

I have a contract with O2 and When I took the contract I ask o2 that I travel to Ireland frequently and they said its not a problem you can use your mobile plan as you would in the UK, now I am in Ireland and cannot make or receive calls, despite I v...

O2

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