Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250517 Views
  • 2 replies
  • 2 kudos

Data not updating

I have made quite a few calls but my data says I still have my full monthly allowance.

sue23 by Level 1: Joiner
  • 867 Views
  • 2 replies
  • 0 kudos

Resolved! My calls go to voicemail

I have keyed ##002# as advised in this forum but it didn't correct the problem

cyber by Level 1: Joiner
  • 1316 Views
  • 4 replies
  • 0 kudos

Resolved! Excess charges

I am on holiday in USA and I am logged into my friends wifi, I have not asked for roaming. I do not use my phone outwith the house so why am I charged for this?

Mags62 by Level 1: Joiner
  • 446 Views
  • 1 replies
  • 0 kudos

Resolved! after requested for help and payment on this Friday

I requested for a help and pay this Friday to switch my data back on because of my work I needed my phone but now is wendsday 臘臘臘Doesn’t look like help

Waqa by Level 1: Joiner
  • 633 Views
  • 1 replies
  • 0 kudos

Resolved! Ending contract

I have one more payment for my phone and then it's just the contract I pay monthly. If I want to leave O2, do I need to give a period of notice?

Resolved! Phone Bill

Struggling To Pay My Phone Bill As My Money Been Stopped, I Really Need My Phone On With Kids Being At School & My Youngest Son Being In Hospital.

Resolved! New sim

Can I get a new SIM card 

ray3 by Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos

Resolved! Overdue Payment - Bill has been doubled?

Hi there, I was wondering why both my airtime and device bills have doubled in cost, after 16 days of non-payment. The help section says it's a £6 fee after 14 days, but in this case my total bill is £80 more! Any help would be appreciated, as I cann...

Resolved! SIM card

I booked a SIM card but supply within wrong address information.

524owenl by Level 1: Joiner
  • 449 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel my c

Hi I want cancel my contract now please O2 is totally rubbish 

Joanne29 by Level 1: Joiner
  • 641 Views
  • 2 replies
  • 0 kudos