This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 238636 Views
  • 2 replies
  • 2 kudos

Resolved! Travel to USA

I have a "Standard Rates outside of our Europe Zone - Heavy Data User" bolt-on - do i need O2 travel as well for USA? Are they mutually exclusive? Thanks Mike

thickmike by • Level 1: Joiner
  • 1268 Views
  • 3 replies
  • 0 kudos

Resolved! Bill Breakdown of Promotional Credit

Hello, I have been reading various articles on the O2 website about bill breakdowns and pro rata's of the first bill etc, however my question is unrelated to that and I wondering how I contact someone who can explain my bill including any promotional...

Comben by • Level 6: Acolyte
  • 962 Views
  • 3 replies
  • 0 kudos

Resolved! new sim

Hi i ordered a newer UpToDate 5g sim and my current sim has been deactivated pretty much instantly before I've received the new one it can take 3 days i need this phone to run my business how do i get this reactivated ?

Resolved! Purchasing a phone on a monthly contract

Hi I attempted to take a phone out on contract on the Website, I was able to pay the deposit which was taken and selected pick up in store while processing to final stages I got the error "Oops something went wrong" and the payment deposits was taken...

RyanGDH by • Level 1: Joiner
  • 476 Views
  • 1 replies
  • 0 kudos

Resolved! Billing

We have bern charged a further £46.00 on our bill when we were in Turkey. My son only used the hotel wifi, why have we been billed this amount when his mobile data was switched off?

CORB__BY by • Level 1: Joiner
  • 456 Views
  • 1 replies
  • 0 kudos

Loyalty discount

I haven tried numerous times to text Loyalty and my phone number to the given number and they keep responding with "we don't recognise that number". First I have a lot of issues with porting, now I can't even get my loyalty discount. Just one thing a...

Ck26 by • Level 1: Joiner
  • 1533 Views
  • 4 replies
  • 0 kudos

Resolved! Pay a bill

Hi.My names is Anita Janicka.I try to login in My o2 app to pay the bill. But I can’t. I think my phone number is switch off

Resolved! Change payment date

How do I go about changing the date my payment is taken from my account

Phd by • Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos

Resolved! New sim, all numbers onvalid

I cannot recieve or call since changing phone and going sim only. Invidious call message appears. Have a galaxy, no option to disable volt calls Thanks

Sghig by • Level 1: Joiner
  • 394 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top