Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 239423 Views
  • 2 replies
  • 2 kudos

Resolved! Bill

I have just received new bill which has a charge of £55 on it for extra products bought. Is this linked to the fact I have been to Canada recently?

Nat22 by Level 1: Joiner
  • 710 Views
  • 2 replies
  • 0 kudos

Resolved! Monthly tariff

Hi, I have been with 02 for many many years. I currently pay £32 a month for unlimited texts and calls and 25gb data. However when I recently looked at data plans on the 02 website, it says that for 30gb data a month and unlimited texts and calls, yo...

George15 by Level 1: Joiner
  • 847 Views
  • 5 replies
  • 0 kudos

Resolved! PAC code

I have a new device with Tesco mobile and want to keep my number. Do I need a PAC code?

Resolved! Secondary line

How do I get a secondary line , another sim

Kl5 by Level 1: Joiner
  • 423 Views
  • 1 replies
  • 0 kudos

Resolved! lost phone

i.ve lost my phone along with the sim inside, i have another phone at home so need new sim with original number, thanks

neil131 by Level 1: Joiner
  • 430 Views
  • 1 replies
  • 0 kudos

Resolved! New sim saying "Emergency Calls Only"

Hi all, just switched from EE. Been using the phone for a day and a half with no issues. Suddenly this morning it's not connecting to network despite having a full 4 bars signal. Could this be because my old number should be transferring across today...

Resolved! £300 giftcard

Does anyone know, how long it takes for the giftcard redemption email to come through? Coz it ends on 10th August - order placed and phone now delivered and use Any ideas?

Resolved! Sim stolen

Hi there my phone has been stolen and I need a new SIM card

Erfan by Level 1: Joiner
  • 386 Views
  • 1 replies
  • 0 kudos

Changing name

Hello, I have changed the payment details and would also change the name to the which is associated with the card.