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junokas3
Level 1: Joiner
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I have just moved to O2 and have changed my phone from an iphone7+ to a iPhone 13 do I need a new sim to enable 5g

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MI5
Level 94: Supreme
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@junokas3 

Yes you will nee a 5g sim.

Get one from any O2 store or by contacting O2 online.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151720 Posts
  • 649 Topics
  • 28841 Solutions
Registered:

@junokas3 

Yes you will nee a 5g sim.

Get one from any O2 store or by contacting O2 online.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
467 Views