Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi all,I am hoping someone here may be able to provide me with some clarity, as I have had anything but so far.I purchased a phone online on the 13th which turned up on the 21st on a 36-month contract basis. I got the new Phone (1) from NOTHING and i...
Hi, I had my phone stolen and did get a new SIM card today. I’m a pay monthly customer. Is there anything I need to do to activate it ? I remember the last time I had to activate a sim I had to use the SSN. thanks for you help Axelle
Hi, am am needing to change my last name due to getting married . How do I do this?
Hi all, My first bill was generated a few days after I took out my contract - 12th July - so I am expecting the first DD to come out tomorrow. For the past few days on my O2 app my airtime bill has had a green 'paid' icon above the total. However, wh...
Hello, I have had my phone stolen, the phone I had bought out right and I had an airtime contract with yourself. Am I able to have a replacement sim sent to me and retrieve the phone number? Thanks
I purchased apple AirPods on a monthly payment of £13 however even though I set a direct debt with them this has never been set up and when I go online it advises that I’ve paid £0 but I also have £0 left to pay and I am struggling to contact o2
By mistake few hours ago I paid my device plan in full, I was trying to upgrade my airplan ,but didn't see any information summary that I have to pay my device plan in full before I can upgrade airplan, summary was that I have to pay 31£, and I confi...
How do I set spend cap
I have lost my phone and reported it to 02 i need the address to tell how i lost is my name is kwasi asamoah [personal details removed] kwasiasamoah270**Personal info**
U have taken out 130 for airtime bill I have not paid this myself so wud like money back and pay u partial and want to no why it is so high
