Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I've been with o2 since forever, over 20 years.All good, until this week.I've just upgraded from one Iphone to another, and nothing is working on my new phone. A few days my old phone started to only work on wifi, not receive or send any type of mess...
Dear Sir/Madam, Sorry that I made mistakes for the monthly top up. I paid two times of top up on November (11/11/2022), so the bank deducted £10+£10 in my bank account. Actually, it should be £10 only. Please help to check my monthly bill. However, h...
I’m on a pay monthly contract and will be travelling to Lanzarote on the 29th November. Can I use my phone as I would at home without having to pay extra charges? There is very little clear information on this. There seems to be some travel bolt-on t...
Ive been chasing o2 to find out how to get the £200 mastercard but they just keep ignoring my emails and facebook messages! Im so annoyed I dont want to miss out on it but i dont know what to do. Ive had the phone for 3 weeks.
Trying to upgrade but have 3 x numbers on account all live but when I try upgrading phone it won’t let me change account phone number
Hi I’m wanting to set a payment plan up for what I ow, I had a really bad end few months of my pregnancy and I’ve just had my little girl so I’ve not been able to work or earn any money so I’ve been really struggling
If I sign up to Switch Up can I decide to move to SIM only say next year if I give the phone back?
I switched up 7 days ago and now I'm not sure I want to stay with o2 for a number of reasons. Can I just cancel the upgrade return device and close my account - as I'm with in 14 days? Or is it different because I switched up?
I am using a O2 PAYG SIM and I am considering to change to a Monthly Pay SIM.If I ordered the monthly pay sim online, it will be delivered to my home (by Royal Mail), and I have a few questions: 1. Is it the order date being the day of month for each...
… I have managed to do two things. One was to clarify why I got a message to my phone saying my debit had been cancelled, please call, after an email earlier this week which said the process was changing, no action needed. The other was to sort out a...
