Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 254929 Views
  • 2 replies
  • 2 kudos

Resolved! Address database

Hi, does anyone know how often o2 update their address database from royal mail. My address has only been on the royal mail website a couple of weeks but it's not showing up on the o2 website and stopping me ordering as you can't enter it manually ei...

Joe780 by Level 1: Joiner
  • 1159 Views
  • 6 replies
  • 0 kudos

O2 Complaints email address

Just spent an hour on chat with an agent who asked for info and no more than 5 mins later to provide , agent had terminated chat. I am being double billed for the same number since March and Agent had no idea what I was on about and put the blame on ...

Resolved! Contract coming to an end

Hi my contract is coming to an end next month I want to make sure that its cancelled after the last payment and transfer the number I'm using over to my other o2 sim

Upgrade

Can I upgrade my iPhone 7 on the same contract and tariff that I am on

Resolved! Refund

I’m still waiting for a refund of £18

Kez4 by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

Resolved! Sim only 12 month deal

I found a deal on U switch for a 40gb sim with free calls& texts at £10 for a 12 month contract, with future increases linked to CPI plus 3.9%. 2 questions please:1) Presumably the increase only applies after the 12 months, albeit the increase is det...

DavvyC by Level 1: Joiner
  • 575 Views
  • 2 replies
  • 0 kudos