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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Resolved! S22 Ultra preorder question

I know O2 have done it in the past, with other samsung models. but was wondering if anyone knows if they send out the preorders early?.Came back to O2 after a few years away. cheers

GIBXO by • Level 1: Joiner
  • 1362 Views
  • 4 replies
  • 0 kudos

Resolved! Change of mind/iPad Pro

Hello All. I’m sorry if this was asked before but I can’t get a straight answer from CS. I’ve ordered the iPad Pro 256gb on refresh last week. Used it for about 3 days and then decided if I am going to keep it for few years, bigger storage would be u...

ASD by • Level 1: Joiner
  • 809 Views
  • 2 replies
  • 0 kudos

Resolved! No actual data connection and patchy voice, even though 4G symbol showing on iphone

Hi, I'm having an issue with my iPhone XS and can't work out whether it's a network issue, or a handset issue. Any advice would be much appreciated. I recently had a replacement handset through insurance due to a screen break on my iPhone. Like for l...

Resolved! Bill payment

Hi I have made a wrong payment to my account and need the amount refund to me

Resolved! Payment

Hi.every day chat online are busy.Please not close my account.I need change payment date.At the moment i pay every mouth date 21 but i am better date 10.Can you please change.My account is 1029690415Thank You.Can you please emeil me!

Ilze by • Level 1: Joiner
  • 282 Views
  • 1 replies
  • 0 kudos

Resolved! Change payment date

Hi, my account payments are consistently late due to a change in circumstances and I need to change my payment date to stop me being cut off 2 days before I get paid! Can't get a hold of anyone at all, customer service has been absolute trash so far

RW91 by • Level 1: Joiner
  • 582 Views
  • 1 replies
  • 0 kudos

contact 02 from abroad

I am not in Uk and I need to contact O2 regarding payment.I was over charged and I can’t pay the full amount of my bill I want to find a way to pay my debt.I am trying to use the chat on the app but is not working.My bill was due on the 20.Is there a...

Naty29 by • Level 1: Joiner
  • 492 Views
  • 1 replies
  • 0 kudos

Resolved! Sharing data rollover

I have been charged 25 pound for sharing data rollover. I have no one to share my data with and have not used all my data this month what have i been charged for

Joanne15 by • Level 1: Joiner
  • 475 Views
  • 1 replies
  • 0 kudos
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