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O2 switch up/Gifts

Smccallion06
Level 2: Apprentice
  • 4 Posts
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Good evening,

 

I was wondering what happens if you want to use O2 switch up but took out a contract which included a free gift. I took out a Google 6 Pro which came with a gift card but I swear to god, the battery life is getting worse and I am fed up with modem/reception issues.

 

If I return the handset through O2 switch up what happens to the Pre-Paid Gift card if it's already been used?

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MI5
Level 94: Supreme
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@Smccallion06 

You get to keep all and any gifts that come with the contracts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151887 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

@Smccallion06 

You get to keep all and any gifts that come with the contracts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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