Yet Another Number Transfer Taking Forever Post. YANTTFP

[Anonymous]

Or if you like, Requesting Another Number Transfer Incredibly Not Good. - RANTING...

It took a week of botched contracts, and failed messages to get the new phone delivered.

Now into four days and counting, and still no number transfer happening. This is after two attempts. One via the direct SMS method. Looks good, but didn't happen yet.

The second on Monday via the web page interfce. Looks good, but still ... nothing happening..

and yes I know this community can do nothing, but that's ok, because neither can O2 it seems.

I guess I'll just have to continue looking important, or like a drug pusher, and carry around two mobile phones ... until someone decides they should do a bit of work. I mean, in this day and age, and O2 Techs doesn't work weekends???? Do they think they are NHS doctors of something?

[Anonymous]

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@Anonymous wrote:

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@MI5 wrote:
OK, easy then - keep my number form
http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,Ts=Webforms,T=PreToPost

Success. Ya, 

This is the form that worked - Finally. I'll tell you why.

This form has number checking on it. I typed in the Old sim number, which starts with something like 84091, and then typed in the second SIM number in the new sim number space, and up pops an error saying, SIM numbers must start with 84991 - which was not on the sim card bar code. Oh, the BAR code was right, but the numbers printed under it started after the 84991

So I thought, OK, and typed in the 'recommended' prefix number, then the number from the sime card, and presto bumpo, the form was accepted, and an email popped up, and this morning - there's the old number on the new phone.

Thanks for point me at the RIGHT web link. The one that has error checking.

[MI5]

Happy to help

But you appear to have marked some one else's as the solution?

[Cleoriff]

Glad it worked @Anonymous. That's the form my husband used last Saturday. His number (from payg to pay monthly) was swapped over in 10 minutes:smileywink: