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Wrong order

Remmy
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I ordered wrong contract how do I change it before they delivery the phone I do not want
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MI5
Level 94: Supreme
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@Remmy 

It's unlikely that you will be able to change it. 

You will have to take delivery and use the 14 day change of mind policy to reorder the phone you want. 

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143426 Posts
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  • 27490 Solutions
Registered:

@Remmy 

It's unlikely that you will be able to change it. 

You will have to take delivery and use the 14 day change of mind policy to reorder the phone you want. 

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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Francesco8
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@Remmy 

How did you sort it out?

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