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Wrong order

Remmy
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I ordered wrong contract how do I change it before they delivery the phone I do not want
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MI5
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@Remmy 

It's unlikely that you will be able to change it. 

You will have to take delivery and use the 14 day change of mind policy to reorder the phone you want. 

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151718 Posts
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@Remmy 

It's unlikely that you will be able to change it. 

You will have to take delivery and use the 14 day change of mind policy to reorder the phone you want. 

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Francesco8
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@Remmy 

How did you sort it out?

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