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Re: WiFi Calling and 4G not available on Tariff?
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on 04-12-2018 23:23
Great information @r1ch as we haven't encountered a spend cap causing problems before
Re: WiFi Calling and 4G not available on Tariff?
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on 04-12-2018 23:30
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: WiFi Calling and 4G not available on Tariff?
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on 04-12-2018 23:34
@MI5 wrote:
Will there ever be a day when 2 of O2's systems work together?
Not when there is a y in the day!
Re: WiFi Calling and 4G not available on Tariff?
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on 05-12-2018 08:06
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
Re: WiFi Calling and 4G not available on Tariff?
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on 05-12-2018 09:10
Thanks a lot for updating us @r1ch, I'm glad to hear it's all sorted for you now! I'll make sure to pass on the feedback on your whole experience with this to the Business, and if you need anything else give us a shout
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Re: WiFi Calling and 4G not available on Tariff?
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on 16-10-2020 23:31
I thought I would just update this thread as I am now planning on moving on from o2.
Unfortunately, 2 years later they still have not implemented texting over Wi-Fi. They have said they plan to add it well over a year ago and still nothing. I have been informed Sky has Wi-Fi calling and texting which surprises me as they also use the o2 network. There was an update where o2 said that it was difficult to implement a while ago but so many networks have it now including companies on their own network who also have it that it's hard not believe that o2 just don't care.
Wi-Fi calling has been working pretty well. There are some issues if I leave my house and comeback but I can't say whether this is an o2 issue or a phone issue. But after many years with o2, I was originally with them when they where BT and then split off but in this day and age there are certain services that are required and should be considered a minimum but o2 seem to have no interest in fufilling these juding by empty promises.
Sorry to come on strong, I appreciate the community but some things just can't be escapd considering so many services send text verification nowadays and when you have no signal it's a nightmare.
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