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Why say I get my credit I don't use back, when I don't?

Anonymous
Not applicable

When I signed up for pay monthly they said if I didn't use my free texts or calls they would be added on with my next months allowance, why hasn't this happened? It's been 5 months now.

Message 1 of 16
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Liquid
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But he is right we are pretty terrible for CS haha
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 11 of 16
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Liquid
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Phone 202 from your mobile will put you straight through to them:)

 

have to let us know how you get on:)

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 12 of 16
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MI5
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I do wish they would let us know when they have these special deals tho slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 16
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Liquid
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Now wouldn't that be helpful:)

"Got a problem? Why not try our community forums Where the customers probably haven't heard of it either"?
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 14 of 16
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MI5
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LOL, that should be on the home page !!!!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 16
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Liquid
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Woo I just got the blue title:) now what do I get?:)
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 16 of 16
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