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Why cant i veiw my bill in mymobile ?

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Anonymous
Not applicable

‎24-03-2013 10:02 - edited ‎24-03-2013 11:13

‎24-03-2013 10:02 - edited ‎24-03-2013 11:13

Dear All...

 

Why cant i veiw my bill in mymobile ? All i can see is my name and mobile number ... 

 

my number is [EDIT: Personal Information Removed] can a moderator check this out ?

 

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Anonymous
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In response to Anonymous

on ‎25-03-2013 20:26

on ‎25-03-2013 20:26

Had the exact same problem ( which i believe is not uncommon ) and it was sorted after i emailed a screen dump of my online account page and the O2 app screen to CS so they could see exactly what i was seeing

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Anonymous
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‎24-03-2013 10:27 - edited ‎24-03-2013 10:28

‎24-03-2013 10:27 - edited ‎24-03-2013 10:28

Please remove your number quickly to avoid spam etc and then phone customer services on 202 to ensure your account is set up ok.

 

Ive tagged a moderator to remove your number if your no longer online.

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Anonymous
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In response to Anonymous

on ‎25-03-2013 20:26

on ‎25-03-2013 20:26

Had the exact same problem ( which i believe is not uncommon ) and it was sorted after i emailed a screen dump of my online account page and the O2 app screen to CS so they could see exactly what i was seeing

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