on 29-09-2018 15:22
If you move to another Network do O2 delete all your account details immediately or do they have to keep your account details for a certain period
Solved! Go to Solution.
on 29-09-2018 15:33
Your basic details have to be kept for 6 years for audit purposes.
This is a legal requirement.
Billing history is kept for 2 years.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 01-10-2018 13:49
Hi @Pepsie, welcome to our community! Let us know if you have any further questions the community could help you with.
Cheers for the information @MI5.
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