21-08-2024 23:55
I upgraded last thursday using switch up & the order still says processing and I have not received a dispatch email, despite the expected delivery date being tomorrow(22nd). However, on the actual order it says they have already sent the item, but alas, still no email. What should I expect?
09-09-2024 22:54
I don’t know how you managed to cancel it they don’t give an option on my o2
09-09-2024 22:55
09-09-2024 22:55
@Rossp wrote:I’m thinking of going to EE tomorrow as they have stock, get the phone there as all their phones are unlocked, cancel the contract with o2 as I am on switch up, so once the phone arrives hand it back and get the contract cancelled
All O2's phones since early 2019 (mid-2019 for Huawei) have been sold unlocked also, @Rossp - but if EE have stock and give you good coverage and service where you live and work, go for it.
09-09-2024 23:00
09-09-2024 23:00
Can you definitely cancel the whole contract if I drop the pixel phone into a store and tell them to cancel it??
09-09-2024 23:02
09-09-2024 23:02
So basically my plan is, go to EE get the phone, put my o2 SIM card in it for the mean time until I get the phone I’m waiting on, return that phone to my local o2 store within the 14 day cooling off period and cancel my whole contract as I have a PAC code I don’t need to get one
09-09-2024 23:05
09-09-2024 23:24
09-09-2024 23:24
They don't change it even then
09-09-2024 23:40
09-09-2024 23:40
I went in-store and they told me
10-09-2024 06:44 - edited 10-09-2024 06:45
10-09-2024 06:44 - edited 10-09-2024 06:45
@Rossp wrote:So basically my plan is, go to EE get the phone, put my o2 SIM card in it for the mean time until I get the phone I’m waiting on, return that phone to my local o2 store within the 14 day cooling off period and cancel my whole contract as I have a PAC code I don’t need to get one
What about the Airtime portion of your contract, @Rossp?
You will have a handset from EE and a deactivated O2 SIM, unless you plan to take out an O2 SIM-Only contract from O2 and move your number to that (or go PAYG).
Guide: Migration & porting into O2 - or is your plan to port your number completely to EE?
Note a PAC code expires after 30 days: "How long is a PAC or STAC valid for? PAC and STAC codes are valid for 30 days from the day we issue them to you/you receive the code. What if I change my mind about switching from O2 once I've got a PAC or STAC? If you decide not to switch, you don't need to do anything at all – your code will just expire in 30 days."
10-09-2024 07:47
10-09-2024 07:47
No, so I won’t be using the pac code until I cancel the contract which will be when I receive the google phone that is delayed
10-09-2024 09:47 - edited 10-09-2024 10:31
10-09-2024 09:47 - edited 10-09-2024 10:31
Seems likes its just the 512gb not in stock now