Volt not applied!!

Ajkynwa · ‎18-10-2021

Anyone else already with virgin media AND O2, got sharks and messages about this so called wonderful new Volt benefits, only to login and find your data allowance has not been doubled at all!! Mine saying I don't live in an area that's applicable!! What, so central liverpool isn't included? Absolute joke.

Martin-O2 · ‎25-10-2021

Hey @Cleoriff that's a great point, we're seeing quite a lot of these coming through atm. Rather than merging, which can really mess up the main topic we'll do the lock and redirect process that we've done in previous busy iPhone years. If you see any flag them to us with a content report and we can lock and redirect to the main Volt topic. 🙂

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Cleoriff · ‎25-10-2021

Thanks @Martin-O2 👍

Veritas Numquam Perit

Robkat · ‎28-11-2021

What and where is the enrol button? Joined O2 from Virgin Mobile on 3rd November, double data not applied yet. Customer services at O2 no help at all.

madasaf1sh · ‎28-11-2021

@Robkat

Please look at the FAQ's on the pinned post on the master thread, all answers are there

https://community.o2.co.uk/t5/Welcome-News/Introducing-Volt-the-new-supercharged-service-from-Virgin...

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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