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Voicemail stopped working

kevans
Level 1: Joiner
  • 18 Posts
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Registered:
Hello,

On Friday a voicemail message was left and my iPhone notified me 12 hours later. Now it doesn't work at all. People can't leave a message and it just cuts you off.

I have phone o2 customer service and tried the ##002#. Which didn't solve it.

Also when I dial 1750 it says can't be turned on as they don't have my number.

1760 says can't be turned off at this time.
Both say phone customer service.

I can still dial 901 to access my voicemail and the visual voicemail still works just the answering machine part doesn't. Just beeps and cuts people off.

Customer service said they have filled out a form and sent it to the relevant department to manually reset my voicemail and turn it on. Should take a couple of hours but allow 24h.
I have waited over 24h and it it still doesn't work.
They also said someone will call me at midday to check it's working and they haven't. Phoned up again and now told wait till Monday?

Anyone got a fix for this?

Thanks
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Cleoriff
Level 94: Supreme
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Registered:

That's great news @kevans wink

Veritas Numquam Perit

Girl in a jacket
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